Overview
Becoming a waiver provider in Washington
Washington asks you to read before you apply, and names exactly what. DDA's own guidance for potential supported living providers lists fourteen DDA policies to review — 4.02, 5.01, 5.08, 5.14, 5.15, 5.16, 6.02, 6.04, 6.07, 6.09, 6.11, 6.12, 6.14 and 6.19 — plus three more (15.03, 15.04, 15.05) if you intend to provide community protection services. On top of that you need familiarity with the supported living rules at chapters 388-101 and 388-101D WAC, and your staff are governed by chapter 388-829 WAC, which sets the minimum training including CPR, first aid, mandatory reporting, and training specific to each person's needs. You may deliver that training yourself or buy it from another supported living provider. Only after that reading does the mechanical part begin: apply for a business license, complete an application, and mail the complete packet to the Business Analysis and Application Unit. Request the application itself by email — DDA does not publish it as a download.
Who certifies you
The agencies that decide
Before you apply
What has to be true first
Fourteen policies to read, seventeen for community protection
DDA directs potential supported living providers to review policies 4.02, 5.01, 5.08, 5.14, 5.15, 5.16, 6.02, 6.04, 6.07, 6.09, 6.11, 6.12, 6.14, and 6.19 — plus 15.03, 15.04, and 15.05 to provide community protection services.
SourceTwo rule sets govern the service and the staff
Supported living certification is governed by chapters 388-101 and 388-101D WAC, and supported living staff must follow chapter 388-829 WAC.
SourceA business license comes first
DDA's step list begins with applying for a business license, then completing the application, then mailing the complete packet to BAAU.
SourceThe application is requested, not downloaded
The Certified Community Residential Service and Support initial application and instructions are requested by emailing ccrssapplicationsrequest@dshs.wa.gov.
SourceEnrollment
How to enroll in Washington
Read the DDA policies and the governing WACs, apply for a business license, request and complete the CCRSS initial application, and mail the complete packet to the Business Analysis and Application Unit.
Work through the named DDA policiesFourteen policies for supported living, and three more for community protection services. DDA presents this as the way to decide whether the work is right for you, not merely as background reading.
Source Get familiar with 388-101, 388-101D, and 388-829 WACThe first two govern supported living certification; the third governs your staff, including minimum training requirements.
Source Apply for a business licenseThe first of DDA's three mechanical steps once you have decided to pursue a supported living contract.
Source Request and complete the CCRSS applicationEmail ccrssapplicationsrequest@dshs.wa.gov for the initial application and instructions.
Source Mail the complete packet to BAAUALTSA BAAU, PO Box 45600, Olympia, WA 98504-5600 by US mail, or 4450 10th Ave SE (Blake West), Lacey, WA 98503 for FedEx.
Source
Service types
What you can be approved to deliver
Supported living
DDA Core WaiverCommunity Protection Program
Instruction and support in the person's own home
Supported living offers instruction and support to people living in their own homes, in integrated settings, with support ranging from a few hours a month up to 24 hours a day. DDA contracts with private agencies and with State-Operated Living Alternatives to deliver it.
SourceSupport levels come from the assessment, not from you
A DDA case resource manager completes the Support Intensity Scale within the DDA Assessment, generating a residential support level from 1 to 6 that is described in the Person-Centered Service Plan.
SourceCommunity protection services
Community Protection Program
Three additional policies apply
Providers intending to deliver community protection services must also review DDA policies 15.03, 15.04, and 15.05.
SourceTraining
What your staff must complete
Chapter 388-829 WAC sets the staff minimum
Minimum training includes CPR, first aid, mandatory reporting, and training related to each person's individual needs. Providers may deliver this training themselves or purchase it from another supported living provider.
SourceDelegated nursing carries extra credentials
Staff providing delegated nursing services must complete Nurse Delegation for Nursing Assistants and be a Nursing Assistant Registered, Nursing Assistant Certified, or Home Care Aide-Certified.
SourceTimeline & cost
What this actually takes
The reading is the first real cost
Fourteen policies, three WAC chapters, and a staff training program you either build or buy — all before an application exists. Washington treats that reading as the decision point.
SourceAfter approval
Staying compliant
Provider-based plans implement the state's plan
Supported living providers write person-centered plans for staff — individual instruction and support plans, individual financial plans, positive behavior support plans, and emergency and cross-systems crisis plans — reflecting the Person-Centered Service Plan the DDA case manager develops.
SourceDDA publishes a standing resource set for residential providers
Residential provider resources are maintained separately from the potential-provider materials and are what you will operate from once contracted.
SourceConfirm by phone
What the state does not publish
Washington does not publish these in a form we could verify, so we have not guessed at them. Ask directly — and if an answer here would help other providers, tell us and we will add it with its source.
- How long does DDA take to review a CCRSS application, and is there an application fee?
Ask: DDA Community Residential Services, 360-764-9909
- Is DDA currently contracting with new supported living providers, and in which counties?
Ask: DDA Community Residential Services, 360-764-9909
- What background checks does DDA require for supported living staff, and who pays?
Ask: DDA Community Residential Services, 360-764-9909
- How does Medicaid provider enrollment through the Health Care Authority sequence against DDA certification?
Ask: Washington Health Care Authority provider enrollment
FAQ
Washington provider questions
Where do I download the application?
You do not. Email ccrssapplicationsrequest@dshs.wa.gov to request the Certified Community Residential Service and Support initial application and instructions.
What should I read before applying?
DDA names fourteen of its policies — 4.02, 5.01, 5.08, 5.14, 5.15, 5.16, 6.02, 6.04, 6.07, 6.09, 6.11, 6.12, 6.14 and 6.19 — plus 15.03, 15.04 and 15.05 for community protection services, and chapters 388-101, 388-101D, and 388-829 WAC.
Do I have to provide staff training myself?
Not necessarily. Chapter 388-829 WAC sets the minimum training — CPR, first aid, mandatory reporting, and training for each person's individual needs — and providers may deliver it themselves or purchase it from another supported living provider.
How are a client's support hours decided?
By the state, not by you. A DDA case resource manager completes the Support Intensity Scale within the DDA Assessment, producing a residential support level from 1 to 6 that is reflected in the Person-Centered Service Plan.
Where does the completed application go?
To the Management Services Division's Business Analysis and Application Unit — ALTSA BAAU, PO Box 45600, Olympia, WA 98504-5600, or 4450 10th Ave SE (Blake West), Lacey, WA 98503 for FedEx.
Looking for the family-facing guide? Browse state waiver guides