Overview
This Privacy Policy explains how Waiverly handles information when you use our directory to discover providers, services, programs, and community resources. We aim to collect only what we need to operate the platform and to be clear about how that information is used.
Information We Collect
We may collect:
- Information you provide — such as your name, email, organization details, or message content when you contact us, submit a listing request, claim a profile, or create a provider account.
- Usage information — such as the pages you view and general device or browser details, which help us keep the platform reliable and improve search results.
- Provider information — details submitted by providers or gathered from public sources to populate directory listings.
How We Use Information
We use information to:
- Operate, maintain, and improve the Waiverly directory,
- Respond to your messages, listing requests, and support inquiries,
- Manage provider accounts and profile claims,
- Keep the platform secure and protect against misuse or fraud.
We do not sell your personal information. When you contact a provider through information found on Waiverly, that communication is between you and the provider.
Sharing of Information
We may share information with service providers who help us operate the platform (for example, hosting, email delivery, and payment processing for provider memberships), and when required by law or to protect the rights, safety, and security of Waiverly and its users. These partners are expected to handle information consistently with this policy.
Your Choices
You can browse the directory without creating an account. If you contact us or hold a provider account, you may request access to, correction of, or deletion of the information you have provided, subject to legal and operational limits. To make a request, email us using the contact details below.
Contact Us
If you have questions about this Privacy Policy or your information, please get in touch.