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Texas provider enrollment

How to Become a Medicaid Waiver Provider in Texas

What Texas requires before you can deliver home and community-based waiver services, in the order the state actually requires it. Every claim links to the official page it came from.

Provider rules change often — confirm fees and deadlines against the linked sources before you rely on them.

Overview

Becoming a waiver provider in Texas

Texas puts a proper exam in the middle of its process. Every applicant must complete the Provider Applicant Training course online and pass an in-person competency exam with a score of at least 90 percent — a genuine pass mark, not a formality, and one that sets the pace of your application more than any form does. The sequencing matters too: you must enroll in Texas Medicaid before a contract can be issued, so an applicant who leaves enrollment until after the contract paperwork will simply wait. The rest is refreshingly open — applications for HCS can be submitted year-round with no deadline, and can be completed online in the Contract Application and Management for Providers portal or on paper against the Form 5873 checklist. Have the program manager's credentials ready: a resume showing three or more years of relevant experience and three reference letters, alongside your NPI, EIN, legal entity formation documents, and criminal history record receipts.

Who certifies you

The agencies that decide

Texas Health and Human Services Commission (HHSC)

Issues waiver program contracts and runs the Provider Applicant Training and competency exam. Applications: IDDWaiverContractEnrollment@hhs.texas.gov; fax 512-206-3916.

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HHSC Contract Administration and Provider Monitoring

Where paper applications go: Mail Code W-359, P.O. Box 149030, Austin, TX 78714-9030, or 701 West 51st St., Austin, TX 78751 for overnight delivery.

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Texas Medicaid provider enrollment

Long-term care providers enroll in Texas Medicaid before a waiver contract can be issued.

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Before you apply

What has to be true first

Medicaid enrollment comes before the contract

An applicant seeking to obtain a contract must enroll in Texas Medicaid. Treat enrollment as step one rather than as follow-up paperwork.

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Pass the competency exam at 90 percent

All applicants complete the Provider Applicant Training course online, required by 26 TAC Chapter 52 Rule §52.31, and pass an in-person competency exam with a score of at least 90 percent. Access to the PAT course is arranged through capm_operations@hhsc.state.tx.us.

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Your program manager needs three years and three references

The application requires a program manager resume reflecting three or more years of relevant experience, plus three reference letters for that manager.

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The rest of the packet is identity and history

National Provider Identifier verification, an Employer Identification Number, legal entity formation documents, and criminal history record receipts.

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Enrollment

How to enroll in Texas

Enroll in Texas Medicaid, complete Provider Applicant Training and pass the competency exam at 90 percent, then apply through the CAMP portal — or on paper against the Form 5873 checklist — any time of year.

Application system: CAMP — Contract Application and Management for Providers

  1. Enroll in Texas Medicaid

    Long-term care applicants must be enrolled in Texas Medicaid before HHSC can issue the waiver contract.

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  2. Complete Provider Applicant Training

    The PAT course is completed online and is required by 26 TAC Chapter 52 Rule §52.31. Email capm_operations@hhsc.state.tx.us for access.

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  3. Pass the in-person competency exam

    A score of at least 90 percent is required. Plan for study time rather than treating this as an attendance requirement.

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  4. Apply through CAMP, or on paper

    Applications can be completed online by creating an account in the Contract Application and Management for Providers portal. Paper applicants follow Form 5873, the contract application packet checklist — with errors marked by a single line, initialed and dated, never correction fluid.

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  5. Submit by email, fax, or mail

    IDDWaiverContractEnrollment@hhs.texas.gov, fax 512-206-3916, or by mail or overnight delivery to HHSC Contract Administration and Provider Monitoring in Austin.

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Service types

What you can be approved to deliver

Home and Community-based Services (HCS)

Applications for HCS can be submitted year-round with no deadline.
HCS waiver

Training and exam apply to every applicant

The Provider Applicant Training course and the 90 percent competency exam are universal requirements for waiver contract applicants.

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Texas Home Living (TxHmL)

TxHmL waiver

A parallel application track

TxHmL has its own how-to-become-a-provider guidance, and both HCS and TxHmL waiver contractors moved to the current application process in January 2023.

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Timeline & cost

What this actually takes

No application window, but a real exam

Because applications are accepted year-round, your timeline is set by Medicaid enrollment and by passing the competency exam at 90 percent rather than by any state deadline.

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After approval

Staying compliant

Contract requirements live in the waiver application guide

HHSC publishes a Medicaid 1915(c) waiver application guide covering the contracting process for long-term care providers — the reference to work from after the initial contract.

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Confirm by phone

What the state does not publish

Texas does not publish these in a form we could verify, so we have not guessed at them. Ask directly — and if an answer here would help other providers, tell us and we will add it with its source.

  • How long does HHSC currently take from a complete application to an executed contract?

    Ask: HHSC Waiver Program Enrollment, IDDWaiverContractEnrollment@hhs.texas.gov

  • Is there a contract application fee, and what does Texas Medicaid charge institutional providers at enrollment?

    Ask: Texas Medicaid provider enrollment

  • How often is the in-person competency exam offered, and where?

    Ask: capm_operations@hhsc.state.tx.us

  • What staff training, background checks, and service-specific standards apply once the contract is issued?

    Ask: HHSC Waiver Program Enrollment, IDDWaiverContractEnrollment@hhs.texas.gov

Key contacts

Texas provider contacts

How to Become an HCS Provider

The application process, training and exam requirements, required documents, and submission addresses.

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How to Become a TxHmL Provider

The parallel process for the Texas Home Living waiver.

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Medicaid 1915(c) Waiver Application Guide

HHSC's guide to the waiver contracting process.

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Long-Term Care Only Billing Medicaid Provider Enrollment

The Medicaid enrollment that has to precede the contract.

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FAQ

Texas provider questions

Is there an application window?

No. Applications for HCS can be submitted year-round with no deadline, which makes Texas one of the more predictable states to plan an entry into.

What is the competency exam pass mark?

At least 90 percent, taken in person after completing the Provider Applicant Training course online.

Do I enroll in Medicaid before or after the contract?

Before. HHSC states that an applicant seeking a contract must enroll in Texas Medicaid, so leaving enrollment until after the contract application stalls the contract.

Can I apply on paper?

Yes. Applications can be completed online in the CAMP portal or on paper using Form 5873 as the checklist — with corrections made by a single line through the error, initialed and dated, rather than correction fluid or tape.

What does my program manager need?

A resume reflecting three or more years of relevant experience and three reference letters, submitted with the entity's NPI, EIN, formation documents, and criminal history record receipts.

Looking for the family-facing guide? Browse state waiver guides